COVID Protocols at Alley Rep

Heading into this season, Alley Repertory Theater will not require audience members to attest they have been fully vaccinated against the COVID 19 Virus upon ticket purchase.

Masks encouraged but will not be required when entering and moving around the venue.

Alley Rep. will continue to closely monitor local, state, and federal policies regarding indoor activities and plan our safety protocols accordingly. Specific health & safety protocols are subject to change and will be clearly communicated to ticket holders in advance of their performance. Decisions regarding COVID-19 policies for each production will be made closer to those production start dates, and will be based on current conditions, consultation with health experts, and CDC guidelines.

  • Reduced Contact

    Ticket scanning will be contactless

  • Sanitizing

    There will be enhanced and frequent cleaning of high-traffic surfaces, as well as more hand sanitizing stations throughout the venue.

  • Ticket Flexibility

    In recognition of the great uncertainty created by the pandemic, we have reviewed our ticket policies to make sure we are as flexible and accommodating as possible in the event you are unable to attend a performance.

    While we believe in our theater hearts the show must go on, we are committed to the health and safety of our audiences, artists, and staff. Should the need arise to cancel any of our performances during our 2022/2023 season, we will respect and honor all refund requests.

    For our patrons, we ask for your help as well. Please do not attend if you are feeling at all unwell, our box office will happily reschedule your tickets, or issue a refund.

  • Request a Refund

    Click on the “Request a Refund” link in the EMAIL CONFIRMATION you received when you purchased your tickets and follow the steps listed.

    If you have any difficulty requesting a refund through this process, email [email protected] and we will be happy to assist you with the refund.

    We are so grateful for your help in keeping our community safe as time goes by. If for any reason you are no longer comfortable attending our box office is here to process a donation or refund.

Thank you for your patronage!